Shipping & returns
We can ship to virtually any address in the world.
For Romania, shipping will take between 2-3 working days and it is free of cost.
For the countries in EU, shipping will take between 2-4 working days and has a cost of 5 EUR. Free shipping for orders above 100 EUR.
For Europe (outside EU), US and Canada, shipping will take between 2-4 working days and has a cost of 6.05 USD. Free shipping for orders above 121 USD.
For the other countries, shipping will take between 2 – 10 working days, being affected by customs formalities. The cost is 14.52 USD.
Any customs/duties are the responsibility of the buyer.
The buyer can make a return within 14 days from the date of delivery. In order to process the return, please contact us by sending us an e-mail at firstname.lastname@example.org.
The returned products must be placed in their original package and should not have signs of deterioration or usage. Please make sure that they are properly packed to ensure their safety during delivery.
In order to comply with our return policy, please keep both the provided box and the invoice for at least 14 days.
The delivery costs will be supported by us if there was a fault from our side (wrong or deteriorated product) or by the buyer in other cases, that are beyond our control.
The address to which the products bought from our online store www.7friendsandwatches.store is:
7Friends & Watches SRL, Romania, Constanta County, Soveja Street no.19A, Post code 900415.
We will make the refund within maximum 10 days from receiving the returned products, based on your location.